Practice Managers

Miss V Robinson & Mrs S Bowers
Bridge Street Dental Surgery
37 Bridge Street
NR21 9AG

Administrative Procedures

Complaints procedure

We want to ensure that all patients are satisfied with the service they receive at Bridge Street Dental Surgery. We take complaints seriously and deal with them promptly and courteously, if you are unhappy about the service or treatment you receive please contact The Practice Manager, If you are not happy with the response you receive from us, you are entitled to raise this verbally or in writting with your Area Team. You can get support with making a complaint from :-


NHS England (Dental Services)- 03003 112233

or your local Independent Complaints Advocacy Service (ICAS), Citizens Advice or visit for further information.


Private Dental Services- The Dental Complaints Service on 08456 120 540 or visit


East Anglian Area Team- 01223 708700

CPC1, Capital Business Park, Fulbourne, Cambridge CB21 5XE

Regulatory Body

The General Dental Council
37 Wimpole Street